Support EndNote

. Häufig gestellte Fragen (FAQ)

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Haben Sie Schwierigkeiten bei der Installation oder der Verwendung Ihrer Software?
Sie finden untenstehend eine Liste mit häufig gestellten Fragen die Ihnen helfen kann, Ihr Problem zu lösen.
Falls Sie keine geeignete Antworte in der Liste finden können, so klicken Sie auf den nebenstehenden Button "Support".

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Support

Kontaktieren Sie
unseren technischen Support,

90 Tage nach Erwerb der Software verfügbar
(Erweiterung möglich), direkt per E-Mail:
Kontaktieren Sie
unseren Support indem Sie

das «support» Formular ausfüllen

Einmal in Verbindung mit dem Dienst "Support", werden Sie direkt an Ihrem Computer unterstützt:
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.Systemanforderungen

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Windows Windows Mac OS Mac OS
Microsoft
Windows
OSProcessorDisk SpaceRAMDVD-Rom
CD-Rom
Web Access
Windows 10 32/64-bit

Pentium 450 MHz
(minimum)

180 MB 256 MB Yes(*) Yes(**)
Windows 8 32/64-bit

Pentium 450 MHz
(minimum)

180 MB 256 MB Yes(*) Yes(**)
Windows 7 32/64-bit

Pentium 450 MHz
(minimum)

180 MB 256 MB Yes(*) Yes(**)

Windows Vista

32/64-bit

Pentium 450 MHz
(minimum) 

180 MB  256 MB  Yes(*)  Yes(**)

Windows XP

SP3

Pentium 450 MHz
(minimum) 

180 MB  256 MB  Yes(*) Yes(**)

(*) CD-ROM drive not required for download installation.
(**) Internet connection required to register for EndNote Web, search online databases, find full text and auto-update references.

 

Cite While You Write Compatibility

  • Microsoft Word® 2007, 2010 (32/64-bit) (*), 2013 (32/64-bit)— OpenOffice.org Writer 3 — Mathematica 8
  • "Format Paper" feature compatible with : Microsoft Word®, WordPerfect et every RIch Text Format (RTF) format.

 (*) As EndNote X6 was released before Word 2013 and was not designed for or tested with that version. It is therefore unsupported. To know more, click here.

EndNote Web

  • Microsoft Internet Explorer® version 7.x – 9.x
  • FireFox™ version 3.5.x – 4.0.x
  • Safari™ version 4.x – 5.0

 

EndNote Web Plug-In

  • Microsoft Windows XP (SP2 or higher)
  • Microsoft Vista
  • Microsoft Windows 7
  • Microsoft Word® 2010 (32-bits), 2007 and 2003
  • Microsoft Internet Explorer® version 7.x – 9.x

 

 



Apple
Macintosh

OSDisk SpaceRAMDVD-Rom
CD-Rom
Web Access
Mac OS 10.10 (***)
(Yosemite)
Intel
Macintosh 450 MHz
(minimum)
400 MB 256 MB Yes(*) Yes(**)
Mac OS 10.9 (***)
(Mavericks)
Intel
Macintosh 450 MHz
(minimum)
400 MB 256 MB Yes(*) Yes(**)
Mac OS 10.8.x
(Moutain Lion)
Intel
Macintosh 450 MHz
(minimum)
400 MB 256 MB Yes(*) Yes(**)
Mac OS 10.7.x
(Lion)
Intel/PPC
Macintosh 450 MHz
(minimum)
400 MB 256 MB Yes(*) Yes(**)

Mac OS 10.6.x
(Snow Leopard)

Intel/PPC
Macintosh 450 MHz
(minimum)
400 MB  256 MB  Yes(*)  Yes(**) 

(*) CD-ROM drive not required for download installation.
(**) Internet connection required to register for EndNote Web, search online databases, find full text and auto-update references.

(***) To have better compatibility, be sure to have the update EndNote X7.2 installed.

IMPORTANT : EndNote X6 and earlier is not compatible with Mac OS X 10.9 Mavericks or 10.10 Yosemite

Cite While You Write Compatibility

  • Microsoft Word® 2008 (SP1) et 2011 — Pages '09
  • "RTF Document Scan" compatible with : OpenOffice, FrameMaker, AppleWorks, and others.

WARNING : At this time EndNote’s Cite While You Write plug-in is not compatible with Office 2016 on Macintosh. We are planning a free update for EndNote X7 to address this issue, but do not yet have an estimated release date. If you want to install Office 2016, following the attached recommendations will allow you to continue using EndNote to create formatted citations and bibliographies in your Word documents.

EndNote Web

  • Microsoft Internet Explorer® version 7.x – 9.x
  • FireFox™ version 3.5.x – 4.0.x
  • Safari™ version 4.x – 5.0

EndNote Web Plug-In

  • Mac OS X 10.5.x
  • Mac OS X 10.6.x
  • Mac OS X 10.7.x
  • Microsoft Word® 2011 et 2008
  • FireFox™ version 3.5.x — 5.x

 



!

Support

Kontaktieren Sie
unseren technischen Support,

90 Tage nach Erwerb der Software verfügbar
(Erweiterung möglich), direkt per E-Mail:
Kontaktieren Sie
unseren Support indem Sie

das «support» Formular ausfüllen

Einmal in Verbindung mit dem Dienst "Support", werden Sie direkt an Ihrem Computer unterstützt:
.

.Korrekturpatches

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Install updates below to fix known issues in different EndNote versions, and/or install new features. If your version doesn't show below, please click here to access all
available updates.

 EndNote Updates
Required VersionOSDownload linkInstallation instructions
  Patch X7.2.x  X7  Win/Mac  - See Installation Instructions
 Patch X7.1 X7 Mac
(12 Mo)
  • Download and unzip the Update.
  • Double-click the msp file to begin the installation.
 Patch X7.1 X7 Windows
(35 Mo)
  • Download and unzip the Update.
  • Double-click the msp file to begin the installation.
 Patch X7.0.2 X7 Windows
(10 Mo)
  • Download and unzip the Update.
  • Double-click the msp file to begin the installation.
Patch X7.0.1 X7 Windows
(4 Mo)
  • Download and unzip the Update.
  • Double-click the msp file to begin the installation.
Patch X6.0.2 X6 Mac
(15 Mo)
  • Install the X6.0.1 for Mac OS X Update, if you have not already done so.
  • Download and unzip the Update.
  • Double-click on the "EndNote X6.0.2 Updater" file.
Patch X6.0.1 X6 Windows
(10 Mo)
  • In EndNote, click “Help” and choose “EndNote Program Updates”.   -OR-
  • Download the Update (Note: this is a .zip file that contains the .msp patch installer).  
    Double-click the MSP file to begin the update.
Patch X6.0.1 X6 Mac
(8,2 Mo)
  • Download and unzip the Update.
  • Double-click on the "EndNote X6.0.1 Updater" file.
  • NOTE: If you do not see the EndNote tools in Word after updating, in EndNote click “EndNote X6” and choose “Customizer”. Ensure the Cite While You Write component is checked and press “Next” until the process has completed
Patch X5.0.1 X5 Windows
(8,9 Mo)
  • In EndNote, click “Help” and choose “EndNote Program Updates”.   -OR-
  • Download the Update (Note: this is a .zip file that contains the .msp patch installer).  
    Double-click the MSP file to begin the update.
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